Mitchell Marketing offers a few different services to help a
website achieve greater visibility online. In an effort to help you understand each piece of the services, we
compiled these terms. If you have any questions, please don't hesitate to contact us.
Guarantees
With regard
to SEO service returns, there are no guarantees on the amount of traffic, rankings, or other increases in status
online. These metrics are sometimes determined by factors that are out of our control. However, Mitchell Marketing
can and does indeed guarantee that the work we do will be done so with the utmost integrity and quality. We have a
strong ethical responsibility to provide the best service possible, and do so within the guidelines set forth by
the major search engines. These responsibilities ensure that not only will your site increase it's potential
online, they will also prevent your site from being banned or
penalized because of our services.
Responsibilities
It is
the
responsibility of Mitchell Marketing to render services as agreed upon by you and us. As such, it is the
responsibility of the client to produce the necessary
information in order for Mitchell Marketing to provide these services. Depending on the service, necessary
information may include, but are not limited to: company information, desired goals, desired changes, FTP access,
authorization to make changes to your website, authorization to make payments to Mitchell Marketing, desired images
to be placed on website designs, etc.
Copyright and Intellectual Property
Ownership
The client shall be deemed the “author” or “owner” of any and all data provided
to Mitchell Marketing. During services provided, Mitchell Marketing may be furnished or may otherwise receive or
have access to information which relates to the client's past, present or future products, vendor lists, creative
works, marketing strategies, pending projects and proposals, and other proprietary information which gives the
client an opportunity to acquire an advantage over its competitors who do not know or use the proprietary
information. Mitchell Marketing agrees to preserve and protect the confidentiality of the proprietary information
and all physical forms thereof, whether disclosed before this agreement is signed or afterward. In addition,
Mitchell Marketing shall not disclose or disseminate the proprietary information to any third party and shall not
use the information for the benefit of any third party. Without limiting the generality of the foregoing, Mitchell
Marketing shall be prohibited from discussing the client or work with a representative of the press or media,
either directly or indirectly, without the client's express prior written approval. Basically, we take our clients'
information seriously, and handle it as such.
Cancellation
Our clients may cancel services provided by Mitchell
Marketing at any time, either in writing or verbally. If such a termination request is made before the ending date
of the services provided for any reason other than due to a material breach of this agreement by Mitchell
Marketing, the client understands that no refund will be provided. So, we don't like contracts or holding people's
information ransom. If you feel your service needs may be better met somewhere else, we understand. However, unless
Mitchell Marketing did something to breach an agreement, there are no refunds for services rendered.
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